1
Information We Collect
Opsis Suite collects information necessary to provide our warehouse management services effectively and securely.
Account Information
- Company name, address, and contact details
- User names, email addresses, and job titles
- Role assignments and permission levels
- Billing and payment information
Warehouse Data
- Equipment inventory and specifications
- Loan requests and approval workflows
- Maintenance schedules and history
- Project assignments and location tracking
Multi-Tenant Security
Each company's data is completely isolated. Your warehouse information is never visible to other customers.
2
How We Use Your Data
We use your information solely to provide and improve our warehouse management services:
- Service Delivery: Process equipment loans, track inventory, manage maintenance schedules
- User Management: Authenticate users, enforce role-based permissions
- Analytics: Generate warehouse performance reports and utilization statistics
- Communication: Send system notifications and important updates
- Support: Provide technical assistance and resolve service issues
- Billing: Process payments and manage subscription services
We do not use your data for advertising, marketing to third parties, or any purpose unrelated to warehouse management.
3
Data Sharing
Opsis Suite does not sell, rent, or share your personal or business data with third parties, except in limited circumstances:
Service Providers
- Cloud hosting providers (Google Sheets, Firebase/PostgreSQL)
- Payment processors for billing and subscription management
- Email service providers for system notifications
Legal Requirements
- When required by law or valid legal process
- To protect rights, property, or safety of users
- In connection with merger, acquisition, or sale of assets
No Data Mining
We never analyze your warehouse data for competitive intelligence or to benefit other customers. Your operational data remains confidential.
4
Data Security
We implement industry-standard security measures to protect your warehouse data:
Technical Safeguards
- Encryption in transit (HTTPS/TLS) and at rest
- Multi-tenant architecture with complete data isolation
- Regular security audits and vulnerability assessments
- Access controls and authentication protocols
- Automated backups and disaster recovery
Administrative Safeguards
- Employee background checks and security training
- Principle of least privilege access
- Regular security policy reviews and updates
- Incident response and breach notification procedures
5
Your Rights
You have several rights regarding your personal and business data:
Access and Portability
- View all data through the dashboard
- Export warehouse data in standard formats (CSV, JSON)
- Request a complete copy of your data
Correction and Updates
- Update account information and user profiles
- Correct equipment details and maintenance records
- Modify role assignments and permissions
Deletion and Account Closure
- Delete individual records or equipment entries
- Close account and request data deletion
- Retain specific data for legal or business continuity
6
Data Retention
We retain your data based on business necessity and legal requirements:
Active Account Data
- Retained while your subscription is active
- Available for immediate access and operations
- Continuously backed up for data protection
Closed Account Data
- Warehouse data: 90 days after account closure
- Billing records: 7 years for tax and legal compliance
- Support tickets: 3 years for service improvement
- Anonymized usage analytics: Indefinitely
Data Deletion
You can request immediate data deletion, though we may retain certain information to comply with legal obligations.